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Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you. If your camera is not working in Zoom, you can still participate in meetings with just your microphone. When you join a meeting, Zoom prompts you with a box that says Turn off my video. Since this type of meeting relies on technology to function, some will inevitably encounter technical difficulties, such as the camera not working, with one of their calls.
 
 

Why my laptop camera is not working on zoom. How to Fix It When a Zoom Camera Is Not Working

 

Worked for me. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Thanks, Max. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Paloma Bianchini Independent Advisor. Hello, how are you? Welcome to the Microsoft community! My name is Paloma B. I understand that your webcam is causing problems with the zoom.

What version of zoom are you using? What is your webcam model? This problem should probably be some incompatibility of the zoom with your webcam, as the error does not occur in the windows camera application. You mentioned that you noticed this after updating the webcam driver, try to roll back the drive please and check if this occurs.

Select Device Manager; 3. In Cameras, right-click on your webcam, and go to the properties option; 4. Navigate to the Driver tab and click on the Revert Driver button, if available; 5. If the button to reverse is not available, click Uninstall Device; 6. Restart the computer; 7. Access the webcam manufacturer’s website, whether integrated with the notebook or USB and download the most current driver. However, there is a smart tip that can fix most of your webcam issues, with Zoom, and other apps that use your camera.

The advice is to close down all the other apps that may interfere with your webcam. Apps like Skype, Facetime, WhatsApp, etc. Most likely, they are running in the background, and perhaps they are among startup programs on your device.

If these apps are persistent, shut them down forcefully. For example, on Windows, you can use the Task Manager to end their processes. Give it a couple of minutes and start it again. There is a recurring issue with Zoom on the macOS If your Mac is running on that update, here is what you need to do:.

This solution should fix the Zoom webcam issues on your device. Another easy Mac fix is to enter this into the command line:. Remember, we mentioned disabling the processes which use your webcam? Well, this is the daemon on Mac computers that handles all webcam-related.

 

Why my laptop camera is not working on zoom. Is Your Webcam Not Working on Zoom? Here’s What to Do

 
The first section allows access to your camera on your device. You’ll see a preview video from the currently selected webcam so you can tell your famera is working. Remember, we mentioned disabling the processes which use your webcam? You also need to ensure that you’re using the correct camera for your call. If it is, do the following troubleshooting steps. How do I flip the camera on Zoom? Tweet Share Email.